Terms & Conditions

Welcome to our website. If you continue to browse and use this website by accessing and using our site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on our Site about how our Site operates and the services which are available, including our Privacy & Cookie Policy and Trading Terms. We reserve the right to change these Terms of Use from time to time without prior notice by changing them.

The term “Eco Removal Systems” or “us, we or ERS” refers to the owner of the website whose registered office is126 Oldbury Road, Smethwick, Birmingham B66 1JE, United Kingdom. Our company registration number is 08295862 and is registered in England. The term “you” refers to the user or viewer of our website and a customer of Eco Removal Systems.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and browsing use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our Site and is compatible with our Site. You also understand that we cannot and do not guarantee or warrant that any content on our Site will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned or licensed by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • You may not create a link to this website from another website or document without Eco Removal Systems prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright notice

This website and its content is copyright of “Eco Removal Systems” and the brand of Ecogum. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk of operation manuals and brochures for personal and non-commercial use only
  • You may print the content to individual third parties for their personal use, but editing of the content is not permitted unless this is agreed by “ERS”

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by “Eco Removal Systems” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of “Clemas & Co”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly, We cannot guarantee that our Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Site or any computer system, server, router or any other internet connected device.

You cannot use our Site:

  • For any unlawful purpose
  • To send spam
  • To harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers
  • To create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists
  • To tamper with, update or change any part of the website
  • In a way that affects how it is run

Eco Removal Systems Ltd Customer Terms & Conditions:


1.1 “The Company” Eco Removal Systems” or “us, we or ERS” refers to the owner of the website whose registered office is126 Oldbury Road, Smethwick, Birmingham B66 1JE, United Kingdom

1.2 “The purchaser” is the person or company who orders and receives goods and or service from “The Company”.

1.3 “Product” or “equipment” or “Goods” is the term used for any machinery, consumables or service that is offered or sold by Eco Removal Systems Ltd.


2.1 If a credit facility has been approved for the purchaser, payment is to be made to Eco Removal Systems 30 days from date of invoice unless otherwise agreed by The Company.

2.2 BACS payments are preferred. Debit or Credit card payments are subject to the discretion of ERS and can be refused at any time.

2.3 If payment is via a Pro-forma invoice, the goods will only be dispatched on the clearance of the payment. 

2.4 The interest you can charge if another business is late paying for goods or a service is ‘statutory interest’ – this is 8% plus the Bank of England base rate for business to business transactions.

2.5 Failure to provide payment within the times stipulated in clause 2.1 can result in Eco Removal Systems Ltd to remove the credit facility of the purchaser.


3.1 Eco Removal Systems terms is “Ex Works” (EXW)

3.2 On receipt of a purchase order or written confirmation an estimated lead time for any goods will be given as soon as possible. However under this agreement the date can only be taken as an approximate.

3.3 On receipt of a purchase order or written confirmation of any order for goods or service, this can be done hard copy or via email. Eco Removal Systems Ltd have the right to charge a cancellation fee of 20% of the invoice value if the order is subsequently cancelled.

3.4 Eco Removal Systems Ltd will not refund or exchange any goods supplied. If there is a fault with the goods then The Company will repair the goods or replace. This will be either done under Warranty or outside of that period at an agreed cost.

3.5 Any goods awaiting a repair approval that are being stored Eco Removal Systems Ltd site can be subject to a £10 + vat per day charge following a period of 7 working days after quotation of works.


4.1 When using any Ecogum machine, consumables or service Eco Removal Systems take no responsibility of any damage to any surface that is caused by direct or in direct use of our equipment or service.

4.2 All machines will be delivered with an operator manual (also available to download from the Eco Removal Systems Ltd website). It is the purchaser’s responsibility to check on arrival of the machine whether there is an operator manual and report back to Eco Removal Systems. It is the purchaser’s responsibility that the manual is followed by the operator, ERS takes no responsibility if the operating manual hasn’t been read, followed and understood.


5.1 On delivery of a machine to a United Kingdom address Eco Removal Systems Ltd will offer user training.

5.2 If additional training is required additional fees will occur.


6.1 All machines come with a 12 month warranty, extendable warranty can be requested at additional cost. Within the warranty period, The Company will be responsible for the parts, labour and any transport cost on all fair usage and the use of Eco Removal Systems consumables. Eco Removal Systems has the right not to repair the machine under warranty if the terms of the warranty have been broken.

Contact us

To find out more about our innovative products and services, get in touch today on 0121 565 3087 for office enquiries or 0121 558 1550 for sales enquiries. Alternatively,  visit our contact page.